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We are raising the standards within the logistics industry by offering our clients a far superior service. Take advantage of our capacity, experience, and scale.

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Our Services

We give you immediate access to a variety of dedicated solutions, uniquely developed around the intricacies of your operations. Our in-house team will conduct an initial needs analysis to ensure we understand every critical component of your operations.

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Benefits

24/7/365 Availability

Our clients’ account executives are available to them at all hours of the day, every day of the year. We understand that shipping doesn’t have an “off time” so neither do we.

Market Insights

We provide consistent market insight for our clients. Expect routine market updates pertaining to carrier capacity, current freight volumes and general industry trends.

Carrier Screenings

FSL utilizes industry-leading safety and monitoring systems that are updated around the clock to ensure all our carriers are held to the highest possible industry standards. This gives our clients confidence in knowing that their products are in safe hands.

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FAQ

We have run into issues with brokers returning loads or failing to pick up shipments due to inaccurate quoting and/or shifts in market volatility. How can FSL ensure that we do not experience the same issues on our time-sensitive shipments?

At FSL we have a NO LOADS RETURNED policy. It is a corporate policy that once a load is tendered (and subsequently accepted by FSL), we will NEVER voluntarily return it back to our client to recover. Yes, FSL will assume a financial loss on loads when necessary.

Clients typically run into issues because their broker is either uneducated on current market dynamics or not providing honest and timely feedback with respect to their shipments. If difficult situations arise, we are upfront about them and discuss them with our clients immediately. Our NO LOADS RETURNED policy ensures that our incentives are aligned. If the cost of solutions rises after a load is tendered to FSL, it is FSL that absorbs the difference in cost, not our client.

We want to optimize our shipping costs but do not want to sacrifice service. Can FSL propose solutions that would accomplish these objectives?

While we do not promise to provide the least expensive service, we do promise to provide premier customer service. Cost is always an important factor, but our number one priority is to safely deliver your products on time, in great condition and without issue. If cost is the primary focus, we will develop creative solutions wherever possible to help mitigate excess spend.

I have a shipment to send out but I don’t know if it can fit into one truck or if it needs to be broken up into several. Can FSL help me determine how I need to arrange my shipment?

At FSL, we pride ourselves on our extensive knowledge across the industry. We are happy to help you determine how best to ship your product safely and efficiently. If you can provide the dimensions and weight of your product, your FSL account executive can help you determine how best to ship it.

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Unique Capacity

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Dedicated Solutions

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One Point of Contact

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Training & Experience